PRIVACY STATEMENT

Privacy
Statement


Best Wine Auctions handles personal data with discretion, care and institutional responsibility.
This Privacy Policy explains how we collect, process and
protect information relating to buyers, sellers, consignors and auction participants.

PRIVACY STATEMENT

Privacy Statement


Best Wine Auctions BVBA handles personal data with the utmost care.
Personal data is treated confidentially by Best Wine Auctions BVBA and is used only for the purposes for which the data was provided, or where processing is required for the proper operation of our auction platform, client services, legal obligations, payment processing, delivery, verification or compliance.
Personal data may be stored in one or more secure databases. Best Wine Auctions BVBA does not provide personal data to third parties without the consent of the person concerned, unless this is necessary for the execution of our services, required by law, or necessary for legitimate business, tax, compliance, payment or transport purposes.
You have the right to consult your personal data and, where applicable, to request correction or deletion of your data.

How We Use Your Data

Best Wine Auctions BVBA may use personal data for different purposes, including the following.

To Process and Deliver Your Order

When you place an order or participate in an auction, we may require information such as your name, email address, billing address, delivery address, payment details and telephone number.

We may pass your details on to third parties where this is necessary to complete your order, process your payment, arrange delivery, provide insurance, comply with legal requirements or execute our auction services. This may include courier services, payment providers, administrative partners, tax authorities or other service providers involved in the transaction.

Your Account

The information stored in your account may include your name, billing address, delivery address, telephone number, email address, account preferences, verification information and other information provided by you.

We may also store details of previous orders, bids, consignments, auction participation, invoices and communications with Best Wine Auctions BVBA.

The Use of Cookies

Best Wine Auctions BVBA may use cookies to ensure that the website functions correctly and to improve the user experience.

A cookie is a small text file that a website places on your computer, tablet or mobile device when you visit the site. Cookies allow the website to remember certain information about your visit, such as your login status, language preference or other settings.

How We Use Cookies

The cookies on this website may be used to ensure that:

You remain logged in to your account.
Your language preference is remembered.
Your preferences, such as currency or price display, are stored.
Auction activity and account functionality work correctly.
Relevant items, bids or account actions are remembered during your session.
The website can provide a more secure and efficient user experience.
Visitor statistics can be compiled to improve the performance and usability of the website.

The website may also work without certain cookies, but some parts of the website may not function, or may not function optimally, if cookies are disabled.

You can delete or block cookies through your browser settings.

The information collected through cookies is not used to personally identify you unless this is necessary for account functionality, security, auction participation or legal compliance. Cookie data is not used for purposes other than those described in this Privacy Statement.

Best Wine Auctions BVBA does not share cookie statistics with third parties except where this is necessary for technical operation, analytics, security, legal compliance or service improvement.

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Need assistance with a consignment or auction account?

Use the links below